Building Trust. Inspiring Action. Strengthening Communities.
Helping public agencies earn their community's trust
Clear, honest communication for the conversations that matter most, like strategic plans, bonds, levies, rate changes and big projects.
WHERE I COME IN
Complex issues deserve clear answers
Most public agencies don't have trouble doing good work. The hard part is explaining it. Staff are stretched thin, the issues are technical, and people want answers they can trust.
That's where I come in. I help nonprofits, special districts, cities, counties and fire and EMS agencies explain what they're asking for and why it matters. That way residents can make an informed decision, whether they're voting on a measure or just trying to understand what's changing in their community.
SERVICES
How I can help
Ballot measures and funding. Bonds, levies, local option taxes and district formations. I help you scope the ask, coordinate with your finance, legal and scoping teams, and run a factual voter education program that stays within public agency guidelines.
Rate changes and capital projects. When you need to explain a rate increase or a major investment, I build the plan, the materials and the outreach that help people understand the "why."
Public engagement. Open houses, surveys, community meetings and stakeholder outreach designed so people feel heard and leaders get useful input.
Strategic plan outreach. A strategic plan is stronger when the community helps shape it. I design and run the outreach that gathers meaningful input from residents, staff and partners. Then I help you share the finished plan so people can see their priorities in it.
Communications plans and training. Year-round communication systems, plus training for elected officials, leadership teams and PIOs so your staff can carry the work forward.
Meet Erin
I've sat on your side of the table
I'm Erin Greaves, founder and principal of Greaves Consulting Group. For more than 20 years I've helped public agencies, special districts and nonprofits communicate with clarity and build lasting community support.
I've spent much of my career inside nonprofits and local government, so I know what it's like to juggle limited staff, competing priorities and a public that expects more every year. I've led the public process for library bonds, water revenue bonds, lodging and streets tax measures, and fire and EMS funding efforts across Idaho.
My work brings together strategy and execution. That includes messaging, media relations, design, video, digital and in-person engagement, all pulling in the same direction. I'm also a frequent speaker and trainer at state, regional and national conferences.
THE ENGAGEMENT WEB MODEL™
Trust is built before you need it.
The Engagement Web Model™ is the framework I developed to help organizations build credibility over time. When your community hears from you consistently and thoughtfully all year long, they're ready to listen when the big ask comes.
Building Public Trust
We offer a comprehensive suite of services designed to elevate your organization's communication and engagement strategies.
Strategic Communications
We craft tailored communication plans that effectively convey your message and resonate with your audience, ensuring clarity and impact.
Public Engagement
Our team facilitates authentic community interactions, fostering dialogue and understanding to strengthen relationships and trust.
Community Strategy
We develop strategic frameworks that guide community initiatives, aligning them with organizational goals for maximum effectiveness.
Leadership Support
Providing guidance and resources to leaders, we help navigate complex public issues and enhance organizational communication.
What Clients Are Saying
Agencies I've worked with
Insights on Strategic Communications and Community Engagement
The best communication strategies don't stay in our client files.
I share what's working in community engagement, lessons from real campaigns and tools you can use right away. No fluff, just what I'd tell you over coffee.
